Many agents still misunderstand the 40–80 business day notice under Section 14 of the CPA. Here’s why this simple notice protects your landlords — and can save you from costly liability.
Recovering rent arrears is never guaranteed. Agents must know the process and when to act so they can guide landlords on the prospects of success.
📰 RentalSphere Roundup – Spring 2025 Spring is here 🌸 — the perfect time to wipe away the cobwebs and refresh your rental skills. Just
Blacklisting for rent arrears can protect landlords, but only if done correctly. Learn the legal steps, risks, and best practices every rental agent must know.
Lease Renewals South Africa – Avoid costly rental disputes. Learn the top errors to avoid and download our free Lease Renewal Addendum (LA001), which includes critical updates like notice delivery contact details that most addenda overlook.
Ultimate Rental Agent Onboarding Training Guide: 5 Steps to Avoid Costly Legal & Financial Risks This ultimate guide explains why a structured rental agent onboarding
Fraudulent rental applications are rising — with some estimates putting it as high as 40% of applications suspected to include altered documents. Here’s what agents need to watch for, and how to strengthen tenant vetting without slowing deals.
How to Increase the Value of Your Rent Roll with the Right Partners If you want to increase the value of your rent roll in
Water leaks in rental properties can leave landlords, tenants, and agents facing massive bills. Discover how prepaid water meters prevent disputes, protect income, and make rentals more attractive to tenants.
5 Rental Application Checks Every Agent Must Get Right A single weak spot in the rental application checks process can leave landlords out of pocket
Confused about when to send a 7-day vs 20-business-day Letter of Demand? This quick guide explains the difference, why it matters, and how to avoid costly mistakes. Plus — download our free cheatsheet to get it right every time!
If you’ve ever agreed to take over the management of an existing lease — only to later regret it — you’re not alone. During our latest 🎙 Inner Circle LIVE, we unpacked this all-too-common scenario and shared practical steps you can take to protect yourself, your agency, and your sanity.
Can rental agents legally represent landlords at the Rental Housing Tribunal? Should they? In this episode of INNER CIRCLE LIVE, Shaun Luyt and attorney Elize le Roux unpack the risks, rules, and real-life strategies every rental agent needs to know — including how to withdraw on the day if you’re out of your depth. This blog shares key insights from the session — and reveals why Inner Circle members walk into Tribunal hearings prepared, protected, and professional.
Fixed-term leases aren’t always set in stone. Landlords can cancel in certain situations — but the law is strict, and agents must know the rules.
Wrong Tenant, Right Lease? When the Person Who Wants to Move In Isn’t on the Lease Tenant key handover problems put agents at risk if
Think a lease schedule is just paperwork? Mistakes here can void breach notices and cost landlords thousands. Find out what every agent must know.
When a lease is signed and the deposit is paid, you’d think the hard part is over — but what if complete strangers show up on move-in day, claiming they’re the new tenants? In our latest Inner Circle LIVE session, Shaun Luyt and rental attorney Ismaiel Mohamed unpacked a shocking real-world case that every landlord and rental agent should be aware of. This article reveals the red flags and risk factors — and why having a well-trained, proactive rental agent is more important than ever.
Welcome to the very first episode of Friday Conversations with Fundi on the Rental Matters Podcast — where we focus on real rental challenges and
A Real-World Case Study with Legal Insight from Ismaiel Mohamed, Director of MML Inc. Attorneys A recent query from an agent prompted a deep dive
One of the recurring challenges rental agents face is when applicants refuse to provide their bank statements, citing the Protection of Personal Information Act (POPIA).
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Part 1 of a 3 Parts Series For rental agents, securing new landlord clients isn’t just about signing a mandate—it’s about building trust, establishing expertise,
Gain essential insights into South Africa’s Rental Housing Act, including tenant and landlord rights, mandatory inspections, deposit handling, and dispute resolution through rental tribunals. Perfect for rental agents, landlords, and property investors, this guide breaks down key compliance requirements to help you navigate rental law with confidence. Enroll in our comprehensive course for a deep dive into rental compliance
Mould is a common yet potentially hazardous issue in rental properties, and understanding its causes, risks, and solutions is crucial for both rental agents and
Insights on property lease transfers and landlord, agent and tenant rights when a rented property is sold. What happens to the lease, thhe mandate and the deposit?
In the world of real estate, a common misconception is that managing a rental property is a straightforward task that any landlord can handle on their own. However, the reality is far more complex, and this is where the expertise of a professional rental agent becomes invaluable. A professional rental agent is not just a service provider—they are a partner in your investment success. Here’s why hiring a professional rental agent can make all the difference.
SPACES ARE VERY LIMITED, SO DON’T DELAY – BOOK TODAY! The PayProp Rental Index Q1 2024 indicates that high inflation is placing more and more
In a recent exclusive webinar for our Rental Training Club members, we delved into the critical aspects of managing backup power solutions in rental properties. As rental agents, understanding these elements is essential. Here’s a summary of the most important factors discussed and the responsibilities of landlords, tenants, and agents in these scenarios.
Improved Customer Satisfaction Well-trained rental agents can provide better customer service, leading to higher levels of satisfaction among tenants and landlords. This can result in
The early termination of a lease can pose various questions and challenges, particularly whether Section 14 of the Consumer Protection Act (CPA) applies or not
In the dynamic landscape of real estate, agents play a pivotal role in facilitating transactions and ensuring the smooth functioning of the real estate market.
In the dynamic world of residential rentals, the frontline agents often take the spotlight, navigating the challenges of property management and client satisfaction. However, the
Here’s our Black Friday Deals! Here’s other online, on-demand training that may interest you . . .
Every rental agent wants more leads and one way to do this is to have multiple active lead sources. In this blog article, we discuss
Here are the latest rental quickstats that all rental agents should know
The Property Practitioners Act comes into effect on 1 February 2022. Click here to download a copy of the Act and here to download a
When I read the TPN Vacancy Survey Q2 2021 a few months back in preparing for a Rental Market Update presentation for Rental Training Club
The TPN ‘Squatting Index’ is an indication of the number of tenant that haven’t paid any rental for four or more consecutive months – and it’s showing a very worrying increase!
Are you ready to elevate your expertise in residential property rental management? Join South Africa’s #1 Residential Rental Training Provider and unlock exclusive access to
It’s that time of the month again – time to follow up on rent and other arrears, and ensure that all the mandated arrears management
How often do you have to run around under pressure at month-end getting cleaners and contractors in at short notice to get a vacated property
Many rental mandates contain a clause like the following . . . “The Agent cannot be held liable to the Landlord (provided that the Tenant
The question of whether or not to re-assess rental applications ‘in process’ and/or approved prior to Lockdown has been put to me, and variations of it have been asked on various social media platforms, a few times recently, which isn’t surprising given the new paradigm of Rentals Un-usual . . .
I had the most amazing chat with Elize le Roux, MD of Xpello, to get her views on this question . . .
Elize shared a lot of very useful – and, more importantly,
PRACTICAL – advice and insights on this extremely pertinent topic.
Some of the highlights . . .
In a previous post I set out my thoughts on the best way to deal with the Mar / Apr 2020 month-end under Lockdown. Here’s
I think it’s common knowledge that the Rental Housing Act, requires that the tenant/s deposit be invested in an interest bearing account in terms of
This issue was recently raised in the Property Practitioners Facebook Group . . . This resonated with me as I have faced this issue more
Yes, believe it or not, there are (at least 6!) reasons for Rental Agents to LOVE FICA . . . . . . because you
The Rental Mandate is the Contract under which the Rental Agency can Claim Entitlement to Payment. NO Mandate = NO Entitlement to Payment What is