Comprehensive Introduction to Residential Property Rental Management for *NEW* Rental Agents & Support Staff
Episode #1: Introduction to the Rental Agent’s Role & Responsibilities, Legislation that Applies to Rental Professionals & The Rental Mandate (1h27m)
Episode #2: The Rental Mandate, Different Rental Management Service Offerings & Rental Marketing (1h30m)
Episode #3: Rental Applications & Lease Agreements (1h40m)
Episode #4: Tenant Onboarding, Lease Management Activities & the end of the Lease (1h30m)
Episode #5: Managing Breaches of the Lease Agreement (1h30m)
In this course we will be covering:
- The role of the rental agent & the day-to-day activities & responsibilities of rental agents
- The contract between the property owner & the rental agency – the rental mandate
- The rental environment in South Africa & legislation that impacts rental property management, including:
- Property Practitioners Act & Regulations
- Rental Housing Act
- Financial Intelligence Centre Act
- Protection of Personal Information Act
- National Credit Act
- Immigration Act
- Matrimonial Property Act
- Prevention of Illegal Evictions Act
- Consumer Protection Act
- Trust Accounts – What are they & how do they protect landlords & tenants
- Fidelity Fund Certificates & the protection they offer landlords
- The Importance of continuously looking for new rental properties to manage – Generating & nurturing leads & signing up new landlord clients
- Marketing & showing rental properties
- Rental applications & applicant vetting
- The residential lease agreement
- Lease management activities that a rental agent is responsible for during the course of the lease agreement, including:
- Rent Arrears
- Maintenance Management
- The Rental Agents’ Responsibilities with respect to Renewing the Lease Agreement at the end of the fixed term period
- Lease termination and/or cancellation & the rental agent’s responsibilities
