**These are ALL the documents covered in the Arrears Management Webinar**
This RentPack includes the following editable, Word document templates that can be re-branded and adapted to your specific needs:
Best Practice Policy Guidelines:
- Best Practice Policy – Arrears Management
Flow Diagram:
- Best Practice Arrears Management Process
CheatSheet:
- Sending the Right Letter of Demand
Detailed Checklist / SOP:
- Arrears Management Checklist
Information Sheets:
- Landlord Information Sheet – Arrears Management Policy & Procedure
- Tenant Information Sheet – Arrears Management Policy & Procedure
Landlord Communication Templates:
- Tenant Reminder Sent
- LOD Sent
Tenant Communication Template:
- Outstanding Balance Reminder
**Use of the documents is covered in the Webinar Arrears Management – The Right Way!**