Manage every tenant exit with professionalism — and protect your agency from disputes.
The end of a lease is one of the most sensitive and high-risk stages in rental management. From scheduling pre-exit inspections to conducting the final outgoing inspection, each step must be documented and compliant with the Rental Housing Act (RHA). A rushed or inconsistent approach can lead to deposit disputes, damage claims, or even complaints to the Rental Housing Tribunal.
With the Pro Power Pack #11: Tenant Exit Process at the End of the Lease, your agency gets a complete, best-practice system to manage every tenant exit up to and including the final inspection — ensuring transparency, consistency, and legal compliance every time.
Note: This pack covers the exit workflow up to completion of the final inspection. The separate Rental Deposit Reconciliation pack covers post-exit deposit handling.
✅ What’s Inside
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Exit Procedure Flow Diagram (FD011) – A clear visual guide to the end-of-lease workflow from explaining the process to scheduling and conducting inspections.
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Step-by-Step Exit Procedure Checklist (PC011) – A detailed SOP with every action, responsible person, and linked document to ensure a smooth, compliant exit.
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Editable Templates for Every Stage:
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Landlord Templates
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L050 – The Exit Procedure Explained
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L023 – Pre-Exit Inspection Arranged
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L042 – Pre-Exit Inspection Report
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L043 – Exit Inspection Scheduled
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L044 – Exit Inspection In Order
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Tenant Templates
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T048 – The Exit Procedure Explained
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T043 – Pre-Exit Confirmation
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T034 – Pre-Exit Inspection Report
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T035 – Exit Inspection Confirmation
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T036 – Exit Inspection In Order
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T037 – Exit Inspection Not In Order
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T038 – Exit Inspection Without Tenant
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Tenant Preparation Tool
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TF003 – Exit Inspection Guide
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All documents are fully editable and designed for immediate use, saving your team time while ensuring compliance.
🎯 Who It’s For
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Agency Owners & Principals – protect your business with a standardised, compliant exit process.
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Rental Managers – oversee consistent end-of-lease operations and reduce disputes.
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Rental Agents & Administrators – follow clear steps and send professional, pre-drafted communications to landlords and tenants.
🌟 Key Benefits
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Handle every tenant exit with confidence and consistency
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Stay compliant with RHA inspection and attendance requirements
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Reduce disputes with clear documentation and transparent communication
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Save time with plug-and-play templates, letters, and checklists
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Elevate your agency’s professionalism with structured compliance packs
💡 Why Exit Management Matters
An inconsistent exit process is one of the biggest causes of conflict in residential rentals. Without proper structure, agents risk missing key legal steps — like offering tenants the opportunity to attend inspections — or failing to record findings accurately at the final inspection.
This pack ensures your team follows the correct process and keeps communication professional, which helps prevent avoidable disputes and protects landlord interests.
By using this pack, you can be confident that every tenant exit is managed to the same professional standard, safeguarding your agency’s reputation and landlord trust.
❓ Frequently Asked Questions
Q: Does this pack include the deposit reconciliation process?
A: No — this pack covers the exit workflow up to completion of the final inspection. The rental deposit reconciliation and refund process is provided in a separate pack.
Q: Does this pack include ready-to-use templates?
A: Yes — it includes editable landlord and tenant letters, the tenant preparation guide, and the full exit SOP and flow diagram.
Q: Can this be used for both furnished and unfurnished properties?
A: Absolutely. The templates and checklists are adaptable to any property type.
Q: Who should use this pack?
A: It’s designed for agency owners, rental managers, and rental team members responsible for end-of-lease inspections and communications.
Get our Pro Power Pack #11: Tenant Exit Process at the End of the Lease today — and ensure every handover is managed professionally, consistently, and in full compliance.
