📅 Workshop Overview
Ending a tenancy isn’t just about collecting keys 🔑. Done right, the tenant exit process protects your client’s investment 💼, prevents disputes ⚖, and ensures a smooth handover to the next tenant 🏡. Done wrong, it can result in financial loss 💸, legal issues 📜, and strained relationships 🤯.
In this practical, in-person workshop, Shaun Luyt, CEO of RentalSphere, will walk you through the 📋 Best Practice Exit Process Blueprint — a clear, step-by-step system for legally compliant ✅, conflict-free 🤝 lease terminations. You’ll discover how to manage every stage of the process with confidence, from notice 📢 to inspection 🕵️♂️ to deposit refund 💰.
🎤 Shaun will cover:
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⏳ When the tenant’s right to fix repairs ends and when the landlord’s right to use the deposit begins
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❌ Myth-busting the most common rental misconceptions:
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📄 Tenants must approve quotes before repairs
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🛠 Tenants have the right to choose the contractor
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🖊 Landlords must get tenant sign-off before doing repairs
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👩⚖️ Special Guest Segments:
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⚖ Deposit Disputes — Expert Attorney Insights from Johlene Wasserman
Learn how to resolve deposit disputes quickly ⏱, lawfully 📜, and with minimal drama 🕊.
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🚪 Eviction Exit Scenarios — Elize le Roux, CEO of Xpello
How to manage the end of a lease during an eviction, including:
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📋 Eviction Ext (outgoing inspection during eviction)
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🛠 Claiming damages
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📅 When to start marketing
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💰 When to release the deposit
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🏚 Handling deposits for damage or repairs
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✅ What You’ll Learn:
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📜 When & how a lease can legally be terminated
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🗣 Best practice communication with landlords & tenants
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🕵️ Pre-exit & exit inspections: process, pitfalls & paperwork
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⚖ Tenant vs. landlord rights in damage repair & deposit use
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👩⚖ Attorney-led strategies for resolving deposit disputes
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🚪 Xpello’s guidance on eviction exit procedures and timelines
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💡 How to avoid common exit-related disputes and delays
📦 You’ll Receive:
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📋 50% OFF on our complete Exit Process SOP Pack (‘Blueprint’) to implement immediately, includng
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🗂 Templates & checklists for pre-exit & exit inspections
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📑 A copy of the workshop slides for reference
👤 Who Should Attend:
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🏢 Rental Agents & Property Managers
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🏠 Landlords & Investor Landlords
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👩💼 Support staff handling lease terminations, inspections & evictions