Core Principle:
Landlords cannot delegate the responsibility for essential services — if the tenant doesn’t receive them, the landlord remains accountable.
Welcome to your Inner Circle LIVE replay.
These sessions are designed to give you practical, real-world guidance on the situations rental agents face every day — from compliance and risk management to systems, processes, and client communication.
As you watch, focus on how you can apply these insights in your own business to operate with clarity, confidence, and professional control.
In this session:
- What happens when electricity or water is cut off due to body corporate arrears
- The landlord’s obligation to provide essential services (even when not at fault)
- Tenant rights: rent remission, cancellation, and habitability claims
- Why screening complexes before placement is critical
- Trustee accountability and how to apply pressure when schemes fail
- Practical steps for agents: communication, documentation, and escalation
Why this matters:
This is a high-risk scenario that is becoming more common across South Africa. When services are cut, tenants don’t deal with the body corporate — they deal with you and the landlord.
If this is not handled correctly, it can lead to cancelled leases, loss of income, and potential claims against your landlord. This session gives you the clarity to manage these situations properly — and more importantly, how to prevent them in the first place.
Need Assistance on a Similar Scenario?
You can contact Jason directly for legal guidance:
Jason Berkowitz
jason@vdm.law | 082 094 0804
Please let him know that you are a RentalSphere Inner Circle member to access the preferential member rates.
To get started, simply click on the lesson below.