Rental Best Practice

BlogPost - Unlocking Letters of Demand

The Importance of Sending the Right Letter of Demand (LOD)

It’s that time of the month again – time to follow up on rent and other arrears, and ensure that all the mandated arrears management activities that you are contractually bound to perform are carried out – diligently, and without fear or favour! I was reminded in a telephone conversation this morning of the potential …

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3 Tips & Tools to De-Stress Month-End by Managing the Exit Process Better with Clearly Explained Expectations and Consistent, Clear, Comprehensive Communication for the Exiting Tenant/s and the Landlord/s

How often do you have to run around under pressure at month-end getting cleaners and contractors in at short notice to get a vacated property up to standard for a new tenant to move in the next day? And then (to top it all off!) you still have to deal with deposit disbursement disputes over …

3 Tips & Tools to De-Stress Month-End by Managing the Exit Process Better with Clearly Explained Expectations and Consistent, Clear, Comprehensive Communication for the Exiting Tenant/s and the Landlord/s Read More »

tenant applciations

Rental Best Practices: Processing Rental Applications PROFESSIONALLY

Many rental mandates contain a clause like the following . . . “The Agent cannot be held liable to the Landlord (provided that the Tenant has been correctly screened and placed by the Agent) for any liabilities, such as the Tenant not paying Rental, vacating the Premises before the Lease Agreement expires, and the like.” …

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refunding deposit

Rentals in Lockdown #4 (Mar/Apr 2020) | Can You or Can’t You Use the Deposit During the Term of the Lease Agreement, with the agreement of both parties?

I think it’s common knowledge that the Rental Housing Act, requires that the tenant/s deposit be invested in an interest bearing account in terms of the RHA. To be specific, in subsection 5(3) the RHA states as follows: (c) the landlord may require a tenant, before moving into the dwelling, to pay a deposit which, …

Rentals in Lockdown #4 (Mar/Apr 2020) | Can You or Can’t You Use the Deposit During the Term of the Lease Agreement, with the agreement of both parties? Read More »

Initial New Landlord Enquiry

VIDEO: How to Make the Most of Prospective New Landlord Enquiries

Are you making the most of enquiries from prospective new landlords? In this article I share some thoughts for a script that will not only show you as a consumate professional, but will also make sure that you know as much as possible by the end of your fist conversation with the prospective new landlord.